Faxed and Mailed Appeals

Official source

Appeals received by a Family Community Resource Center, other Department offices, or a CCR&R must be date-stamped and uploaded in IES within 48 hours. If the client files an appeal at a FCRC that is not currently serving the client, the FCRC should upload all documents to IES and notify the servicing FCRC. Scan and upload the postmarked envelope if the request was mailed to the office or the transmittal sheet if it was faxed to the office. For appeals signed by an authorized representative, scan and upload a copy of the client's authorization (Form IL444-0960 ). Upload all documents to IES. The FCRC shall process all appeal request submitted and shall not make a determination as to the appropriateness or timeliness of the appeal request. For TANF sanction appeals, write SANCTION at the top for expedited processing. File copies of all documents in the case record.

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Faxed and Mailed Appeals

Official source

Appeals received by a Family Community Resource Center, other Department offices, or a CCR&R must be date-stamped and uploaded in IES within 48 hours. If the client files an appeal at a FCRC that is not currently serving the client, the FCRC should upload all documents to IES and notify the servicing FCRC. Scan and upload the postmarked envelope if the request was mailed to the office or the transmittal sheet if it was faxed to the office. For appeals signed by an authorized representative, scan and upload a copy of the client's authorization (Form IL444-0960 ). Upload all documents to IES. The FCRC shall process all appeal request submitted and shall not make a determination as to the appropriateness or timeliness of the appeal request. For TANF sanction appeals, write SANCTION at the top for expedited processing. File copies of all documents in the case record.