WAG 01-01-04-a: Use of Case Records

PM 01-01-04-a

For TANF and AABD cases, when information is released for any purpose, document in the case record the following:

the name of the person requesting the information;

the agency represented;

the date of the request;

the date of the release of the information;

the specific information released; and

the reason for the release.

Make an entry in the case record when any request for case information is denied. Explain the reason for denial.

A Family Community Resource Center administrator may, if they desire, require supervisory approval of the decision to approve or deny a request to release case information.