Investigation

The EEO investigates complaints of alleged discrimination received by DHS, and notifies the complainant of the results of the investigation.

The complainant has the right to:

present evidence, including documents and witnesses prior to the decision;

have representation;

have an impartial decision maker;

appeal the decision to a higher level;

receive a written response; and

have the complaint resolved within the established timeframes (180 days, unless an extension is needed).

The complainant is notified by EEO of any action DHS intends to take. DHS may extend the investigation period, if needed. The complainant is notified in writing of the extension.