Initiate an AVS search (Adhoc)

To access the AVS Web Portal visit: il.pcgusavs.com . Review the case comments for the following entry prior to initiating a request in AVS Web Portal: AVS Request has been submitted for Individuals - First/Last Name. Results will be available . Review prior AVS search results, and the Liquid Resource page in IES for known financial information for each individual. To view previous searches:

Log on to the AVS Web Portal,

Select the magnifying glass icon,

Enter any of the following (using the SSN will help reduce the amount of search results): Social Security Number (SSN), Last Name and First Name, or Case Number.

Select 'Search',

Select the case to be reviewed, and

Select 'Eligibility History'.

Previous AVS search results will be displayed with the following information:

Name of Financial Institution (FI),

Account Type,

Account Number, and

Ending Balance.

If AVS do not have any previous search results, a zero will be displayed. See the Eligibility History help video by selecting the ? icon located on the AVS Web Portal.

If IES or AVS does not show that a search has been performed within the last 90 days, initiate the request. Users will need to allow IES to build the EDG before submitting a request for an AVS search. After IES has built the EDG, the user will enter the targeted TOA in the "Request Type" field (See PM 02-07-03-n for the list of TOAs that require an AVS search). The AVS Web Portal requires the TOA to be entered along with the following information:

Applicant Type (Application or Renewal),

Request Type (TOA), HH size (1 or 2),

District (DHS or HFS),

Name,

Social Security Number (SSN),

Gender,

Date of Birth,

Application Date, and

Physical Address.

Each AVS search may contain a maximum of 2 individuals, an additional request will be required for each additional individual(s). When a single request contains 2 individuals, the individuals need to be linked together as spouses (this field is mandatory and does not mean the individuals are actually spouses). Review AVS 2.0 User Guide (pdf) for instructions on adding a spouse. AVS requires the individual's physical address to be entered. Enter a case comment in IES for each AdHoc request.

Note : Allow 10 calendar days for search results to be returned.

Note: Verify resource transfers for all individuals applying for or receiving Long Term Care Support Services (LTSS).